Terms of Service
Last Updated: November 24, 2024
Agreement to Terms
By accessing and using SuperBox's website (https://superbox.to) and purchasing our products, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services.
Products and Pricing
- All prices are in USD and subject to change without notice
- Product descriptions and images are for illustration purposes and may vary slightly from actual product
- We reserve the right to limit quantities and refuse service
- Prices include free worldwide shipping
Payment and Billing
- Payment is processed securely through Stripe
- You must provide current, complete, and accurate billing information
- By providing payment information, you authorize us to charge the applicable fees
- All sales are final upon successful payment processing
Return and Refund Policy
Important: We do not accept returns except for product defects or flaws.
- Returns are only accepted for products with manufacturing defects or material flaws
- Returns must be initiated within 30 days of delivery
- You must contact support@superbox.to before returning any product
- Returned products must include original packaging and all accessories
- Proof of purchase is required for all returns
- Refunds will be issued to the original payment method within 10 business days of receiving the returned item
- We do not accept returns for change of mind, buyer's remorse, incorrect size expectations, or cosmetic preferences
- Shipping costs are non-refundable unless the product is defective
Shipping
- Free worldwide shipping on all orders
- Estimated delivery: 5-10 business days (US), 10-20 business days (International)
- We are not responsible for customs delays or fees
- Risk of loss passes to you upon delivery to the carrier
Product Warranty
- 90-day limited warranty against manufacturing defects
- Warranty does not cover damage from misuse, accidents, or normal wear
- Warranty is void if product is modified or repaired by unauthorized parties
Limitation of Liability
To the maximum extent permitted by law, SuperBox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability shall not exceed the amount paid by you for the product.
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the courts of California.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of SuperBox and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Prohibited Uses
You may not use our website or services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Engage in fraudulent activity
- Harass or harm others
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, contact us at support@superbox.to